ibVPN has been praised widely for its customer support. They have a 24/7 live chat support team that lets you get in touch with an agent in just a few seconds. For technical assistance, you can create a ticket or send an email, and you will be assisted.
Jun 02, 2020 · The best way to get in touch with ibVPN’s support team is through the 24/7 live chat, which is easy to access through the website. We found the team to be friendly, helpful, and responsive. If you prefer, you can also send an email or submit a support ticket. Usually, all support requests are answered in minutes. If you do not want to wait for a ticket reply, you can contact them online, via the live chat box from their website. Advanced issues, might require them to connect remotely on your device. Conclusion. ibVPN is a small VPN provider with decent prices providing features many other VPNs don’t. May 28, 2019 · If and when you need help, ibVPN offers an extensive Help Center and FAQ section. But if you need personalized support, they offer everything from support tickets, to email, and even live chat. It’s great that they offer all of these options. But are they worth it? Jul 03, 2020 · Bot, an ibVPN support executive, maintained during a live chat session with me and told that they do not limit speeds in any way on their servers and the speed is mostly dependent on a variety of factors. While this is true, I decided to test out the VPN to figure out how fast it is actually and I must say that ibVPN fell short of my expectations. If the FAQ section doesn’t answer your problems, you can send an email to customer support or submit a support ticket that will enable you to talk to a customer support representative as soon as possible. You also have the option to make use of the company’s live chat, which is available to all customers 24/7. Pricing Options
Jul 16, 2020 · 24/7 live chat; Help center; FAQ; Knowledge base; Email and ticket support; Remote assistance; We found that ibVPN has very responsive customer service. We posed several questions to the service representative, and all of those were responded to promptly.
Mar 19, 2020 · You can contact ibVPN through Support Tickets, Email, Live Chat, Remote Assistance, and get some quick tips and learn a thing or two by simply reading the FAQs, Knowledge Base and discussions on Forums. Such an excellent customer support is very rare and a joy to use! How fast is ibVPN? How secure? Are the prices affordable? Does it provide privacy? Easy to use? All answers and more are here! ibVPN has one of the most diverse package ranges we’ve encountered with VPN companies. There’s Standard VPN (offers an up to 69% discount, bringing the price down to $18.48/ year ($1.54/month), Ultimate VPN (the most complete with a price at $58.06/year or 4.84 per month), Torrent VPN for the avid P2P fans, ibDNS/SmartDNS for streaming users who just want fast access to blocked content Live Chat Support and Remote Assistance. If you have any questions or trouble with ibVPN’s services, they offer 24/7 live chat assistance. You can access it with the live chat widget at the
Jun 25, 2020 · ibVPN offers 24×7 live chat support. The customer support representatives demonstrate very good knowledge, professionalism, and promptness. Furthermore, you can contact the customer support team using tickets and email too. ibVPN provides detailed guides, a comprehensive FAQ page, and a searchable knowledgebase.
Apr 29, 2020 · The service offers 24/7 Live Chat, a ticketing system, and even email support. Responses are not only fast on all three platforms but are extremely helpful as well. But that’s not all! ibVPN offers a wealth of information in their knowledge base if you’d rather hunt down the solution yourself. Jun 05, 2020 · ibVPN is one of the most affordable services in the market. The company promises the highest security, easy to use applications, great connection speed, streaming platforms unblocking, unlimited torrenting, as well as comfortable pricing plans. IbVPN, offers excellent VPN services, plus it has a 24/7 customer service that works all year round. If you need to contact IbVPN, you can do so through the Technology Department using a live chat that is available to you, located at the bottom right of the screen. ibVPN offers “24/7” live chat support. When you visit its websites, chat window pops up telling that they can help if you have any question and tech issue. The chat system is knowledgeable and helpful. You also can contact them via ticketed email support, but it will take some times to get reply.